Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

My partner was the one present but he said Noah's Ark Staff were really thorough, informative and helpful. We had an inspection today after finding piles of wood rot/sawdust that might have come from termites/ants at the base of a wall where there has been a leak. They advised us that we don't currently have termites or wood eating ants present but that we have in the past, gave advice on what we can do to make them less likely to infest our house and advised on the cost of a treatment for later on because we have some renovations to do to the foundations of our house which makes it not worthwhile at the moment. They were fantastic, we appreciate their honest and knowledgeable advice and we will definitely go through them for any treatments or future pest issues after such a great experience. ~ All M
I recently contacted Noah’s Ark due to scratching noises in my roof keeping me up at night. From the start, their communication was excellent, promptly addressing my concerns and providing detailed information about their services – Thank you, Emma! The technician who came to my home was not only punctual but also remarkably friendly and knowledgeable. He took the time to explain the entire process, answering all my questions and alleviating any concerns. Their expertise was evident, and I felt confident in their ability to handle the situation. I really appreciated that he took great care to ensure the cleanliness of my ceiling, carpet and walls. The placement of rat poison in my roof was done efficiently, and I appreciate the thoroughness with which the technician assessed the issue. Overall, the service provided by Noah’s Ark exceeded my expectations. ~ Amy L
Noah’s Ark did a pre-purchase pest and termite inspection for me in February 2025. From start to finish their work was faultless. Emma explained the process in a clear and transparent way so I knew exactly what was being done and why. The work was done and I was given an oral report on the same day followed up by a thorough and accessible written report early the next day. The written report was a detailed assessment of both present and, to the extent possible, future risks. It covered every facet of the house, and included photos of relevant areas. I was very satisfied…and went on to buy the house with peace of mind. Roger ~ Pria G
I rang Noah's Ark pest control & spoke to Emma about a Termite problem that I had at my property. I must say I was very impressed with Emma's high level of professionalism & knowledge, she was very friendly to talk to and explained everything in detail and answered all my questions. I was also equally impressed when Simon & Kaleb who were the technician's that came out to inspect my property. They were both very professional & did a thorough inspection and explained everything to me very clearly on what they found and gave good advice on how this situation with the termites could be treated. ~ Peter M
Wow, where do I start with this exceptional service. We have been dealing with possum since March and upon hearing them initially we unfortunately called another company that we’re extremely unprofessional and just gave us a Bunnings cage with an apple and left. 4 months later no possum was caught and we started hearing multiple possums so we decided to call Noah’s Ark Pest Control. On the first visit, we were introduced to Kaleb who asked us all the questions about the noises, habits and gave us great comfort on how he can assist in catching the possum. He then proceeded to cover all the entry points with one door exits at one of the entry points. After this, we were possum free. Kaleb then came back a week later and sealed up the one way door. If you are looking for pest control please ensure you don’t use anyone else but Noah’s Ark Pest Control - they are reputable, certified and provide and incomparable service. Thank you Kaleb and Noah’s Ark!! ~ Christopher O
We had a great experience with Noah's Ark! Getting a quote and booking the job could not have been easier and the cost was very reasonable, especially compared with some of the other big pest control companies who quoted us. The expert who came out to deal with the European wasp nest in our yard was friendly, professional and super knowledgeable! The job was completed almost a week ago and we have not seen a single wasp since. Noah's Ark will be our first point of call if we have any further pest problems and we will definitely be recommending them to family and friends. Thank you! ~ t n
Best customer service I have received in a very long time! From the first point of contact where Emma who made the appointment was extremely informative/knowledgeable and helpful in making the appointment to the actual inspection. Simon was very efficient and thorough with the inspection. Spending time at the start to explain everything about termites which was fantastic given my knowledge was limited. Extremely friendly and would highly recommend if you need a termite inspection. I have just booked them in again for my investment property. ~ Kimberly M
Didn't know who to call for a bee issue and called around. Noah's Ark answered first time and helped guide me through both what was required and pricing. Very helpful and went out of their way to get someone there asap. When the technician arrived, he was very professional - roping off the area and ensuring the public were protected and safe. Couldn't rate the technician highly enough for his knowledge, demeanour and support. Very happy with the company and would recommend them always! Thank you. ~ Theo N
I found (what I thought) to be evidence of termites in our back yard on a weekend and an inspection was quickly arranged by the lovely Emma for the following Tuesday. Simon and Jake arrived on time and thoroughly inspected our property, whilst allowing me to wander around with them watching and asking a million questions. Everyone I have dealt with was so professional and friendly and I wouldn’t hesitate to recommend to anyone who needs a termite inspection, treatment or protection. ~ Kirstin H
Highly recommend Noah’s Ark! Not only did they respond to my late night message but they had someone promptly to our property first thing. Jake was lovely and explained the issue (possums and rats) and the best course of action. They didn’t try to upsell or overcharge and sent another person back later the same day to finish off the job. The communication and customer service was impeccable. Thank you!!! ~ Penny C
From the first phone call to the follow up messages Noah’s Ark services were professional, knowledgeable and responsive. They came highly recommended on our local social media group too. The two staff we dealt with were lovely, answering every one of our questions. Service was prompt and accommodating of our busy calendars. Completely Covid compliant too! Thanks guys. We’ve recommended to friends already and will do so again. ~ Janine S
Guys were fantastic. Arrived on time, explained everything they needed to do and kept me informed on progress. Found all possible entry points for my possum problem and closed them off, dealing with the problem effectively and efficiently. Baited for roof rats as well so I’ll now be able to enjoy my new home for at least the next two years!! Observed COVID safe procedures throughout. Thanks for job well done! ~ Krystyne D
I had noticed an offensive smell coming from the ceiling and knew something had died up in the roof space. Emma, who took my stressed phone call reassured me and talked me through the process. She was fantastic! Caleb arrived within the hour and quickly and cleanly dealt with the "issue" catering to my extreme squeamishness about the whole thing. He was fantastic to deal with. I would give Noah's Ark pest control five out of five stars! ~ Jeanette H
I cannot speak more highly of Noah’s Ark Pest Control. We woke up on Sunday morning to find a possum that had fallen through our roof and was stuck in our bathroom, we needed someone asap. Emma and Simon were fantastic and so incredibly helpful, organising for the removal of the possum quickly and effectively. We will absolutely be engaging them for any of our future pest removal needs, highly recommend. Thank you Emma and Simon! ~ Mitchell B
Honestly some of the best customer experience I have ever received! Emma was fantastic! I didn’t know there was so much to learn about termites! Super professional, made the stress of our situation completely go away by getting someone out the same day. Thank you so much for such amazing service! I’m really glad we didn’t have termites but if we did I wouldn’t want anyone else to do deal with them than you guys! Thanks, Kathy. ~ Kathy L
Called Noah’s Ark Pest Control with a pest problem on Thursday and spoke to Emma who was very informative and concerned about our situation. We managed to get an appointment on Monday afternoon with one of their technicians. Kaleb arrived within the slotted time frame and was very thorough, he set up bait stations in the ceiling & subfloor and other areas of activity. Hopefully the furry critters will be gone in a matter of weeks. ~ R.L.C.D
Fantastic service and reliable with their price - no surprises such as now we’ve started there’s a bit more to pay. It’s fantastic in this day and age to find a company who sticks to their price. More importantly the team are knowledgeable on pests and can solve any problem you have to eradicate whichever type of infestation you have. Will recommend to my family and friends. ~ The C
Completed a pre-purchase pest and terminate inspection for me within two days of request, and a written report in another two. Verbal feedback by phone call given on the day of inspection. Considering it was the weekend and the Monday a public holiday- very impressive! Well priced, thorough, and fast. Thanks Emma and to Simon who completed the inspection! ~ Ryan W
I was recommended this service by one of the best in the biz and was not disappointed. Very prompt response from Emma and Simon attended the house. Great service and as Simon predicted we are roof rat free after only a matter of days! Thank you! The stations were set up in places safely away from the dog and kids reach. 10/10 and have already recommended to others on our suburbs Facebook network! ~ stephanie P
We had a concern with what we thought was a termite infestation, however, upon contacting Noah's Ark Pest Control, they were able to quickly diagnose our issue. Instead of insisting they come out which would've cost us money, Noah's Ark requested for a few photos and advised promptly (immediately) what our issue was. Thank you for your responsiveness and saving us hundreds! ~ Liyan K
We contacted Noah’s Ark after seeing them highly recommended in our local FB group, Kaleb arrived promptly on the day we had booked and talked us through the process with very evident knowledge, experience and expertise. We felt very confident he had the situation under control, and he even talked us through safety as we have a young baby. Thanks Kaleb we appreciate all of your help! ~ Jess K
I needed a termite inspection which turns out to be a false alarm. The lady who answered my call to book an appointment was very friendly and knowledgeable. The men who did the inspection were very professional and made a thorough inspection of the property. I am very satisfied with the service rendered and would certainly recommend their services. ~ L Y
So impressed with the Noah's Ark Team. Thanks Emma for answering my concerns about rat removal and Caleb who explained the process and answered my many questions . As an animal lover, rat termination was very tough personally.I cannot recommend them highly enough. Don't hestitate to contact them. So responsive and understanding. Thankyou so much. Kelly Copeland ~ Ruby S
Both reception and specialist were very professional and friendly. Reasonable price for inspection and chemical barrier. Cheaper than the private business I've found. They do the barrier around the house plus subfloor while a lot companies do subfloor only and charge thousands for that. I'm a glad that I've found Noah's Ark. Will definitely recommend to friends and family 👍🏼 ~ M

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